LEGAL DOCUMENT

Privacy Policy  and  Terms of Service

Expunge California  |  EXPUNGECALIFORNIALEGALAID.COM 

Effective Date: August 27, 2026

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This document governs your use of our services and explains how we collect, use, and protect your information.

IMPORTANT NOTICE: This document contains important legal information about your rights and obligations. Please read it carefully in its entirety before using our services. By accessing or using californialegalaid.com or any services offered by Expunge California, you agree to be bound by both the Privacy Policy (Part 1) and the Terms of Service (Part 2) set forth below.

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Table of Contents

PART 1 — PRIVACY POLICY

1. Introduction

2. Information We Collect

3. How We Use Your Information

4. Cookies and Tracking Technologies

5. How We Share Your Information

6. Data Retention

7. Data Security

8. Your Rights and Choices

9. Children's Privacy

10. Third-Party Links

11. Changes to This Privacy Policy

12. Contact Us (Privacy)

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PART 2 — TERMS OF SERVICE

1. Acceptance of Terms

2. Description of Services

3. Account Registration and Responsibilities

4. Prohibited Uses

5. Intellectual Property

6. User-Generated Content

7. Payment Terms

8. Disclaimers and Warranties

9. Limitation of Liability

10. Indemnification

11. Termination

12. Governing Law and Dispute Resolution

13. Changes to Terms

14. Severability and Waiver

15. Entire Agreement

16. Contact Us (Terms)

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Part One- Privacy Policy​

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1. Introduction

1.1 Who We Are

Expunge California (referred to herein as “we,” “us,” or “our”) operates the website located at californialegalaid.com and any associated applications, platforms, or services (collectively, the “Services”). We are committed to protecting your personal information and your right to privacy.

1.2 What This Policy Covers

This Privacy Policy describes how we collect, use, disclose, store, and protect information about you when you use our Services, visit our website, or otherwise interact with us. It also explains your rights regarding your personal information and how you can exercise those rights. This policy does not apply to information collected by third-party websites, applications, or services that may be linked to or accessible from our Services. We encourage you to review the privacy policies of any third-party services you access.

1.3 Our Commitment to Your Privacy

In plain language: We collect only the information we need. We use it to provide and improve our Services. We do not sell your personal information to third parties. We take reasonable steps to keep your data secure. We give you meaningful choices about how your information is used. We will always be transparent about our data practices.

If you have questions or concerns about this policy or our data practices, please contact us using the information provided in Section 12 below.

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2. Information We Collect

We collect information in several ways: directly from you, automatically through your use of our Services, through cookies and similar technologies, and from third-party sources. The types of information we collect include the following.

2.1 Personal Information You Provide to Us

When you register for an account, make a purchase, contact us, or otherwise interact with our Services, you may provide us with personal information, including but not limited to:

• Identifiers: Full name, username, and similar identifiers.

• Contact Information: Email address, phone number, mailing address, and billing address.

• Payment Information: Credit card numbers, debit card numbers, bank account details, and other financial information necessary to process transactions. Note: Payment information is processed by our third-party payment processors and is not stored in full on our servers.

• Account Credentials: Username and password (stored in encrypted form).

• Communications: Content of messages, emails, or other communications you send to us, including customer support inquiries.

• Preferences and Profile Information: Any information you choose to add to your account profile or settings.

2.2 Information Collected Automatically

When you access or use our Services, certain information is collected automatically through your device and browser, including:

• Device Information: Device type, operating system and version, device identifiers, and hardware model.

• Network Information: IP address, internet service provider (ISP), and general geographic location derived from your IP address.

• Browser Information: Browser type and version, language preferences, and browser plug-ins.

• Usage Data: Pages visited, links clicked, time spent on pages, referring URLs, search queries entered on our site, and other interaction data.

• Log Data: Server logs, error reports, and activity timestamps.

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, local storage, and similar tracking technologies to collect information about your browsing behavior and preferences. Please see Section 4 of this Privacy Policy for a full explanation of our use of cookies and tracking technologies and your options to control them.

2.4 Information from Third Parties

We may receive information about you from third-party sources, such as:

• Social Media Platforms: If you connect your social media account to our Services or interact with our content on social media, we may receive certain profile information (such as your name, profile picture, and email address) in accordance with your privacy settings on those platforms.

• Business Partners and Vendors: We may receive information from our partners, affiliates, and service providers to help us improve our Services or verify your identity.

• Analytics Providers: We may receive aggregated or anonymized reports from third-party analytics providers.

• Publicly Available Sources: We may collect information that is publicly available, such as publicly accessible social media profiles or business directories.​

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3. How We Use Your Information

We use the information we collect for specific, legitimate business purposes. We will not use your information in ways that are inconsistent with those purposes without first seeking your consent where required by law. Our primary uses include the following.

3.1 To Provide, Operate, and Improve Our Services

We use your information to create and manage your account, deliver the services you request, process transactions, respond to your inquiries, diagnose technical problems, and generally operate and maintain our Services. We also use data to analyze usage trends, conduct research, and develop new features or improve existing ones.

3.2 To Communicate with You

We use your contact information to send you:

• Transactional Communications: Order confirmations, receipts, account notifications, password reset emails, and other service-related messages. These communications are necessary for the operation of our Services and cannot be opted out of while your account remains active.

• Promotional Communications: Newsletters, marketing emails, promotional offers, and other commercial messages about our products and services. You may opt out of these communications at any time. See Section 8 for instructions.

• Service Updates: Updates about changes to our policies, terms, or Services.

3.3 To Process Payments and Prevent Fraud

We use payment information and other data to process financial transactions, verify billing details, detect and prevent fraudulent or unauthorized activity, and comply with applicable payment card industry standards. We may also use automated fraud detection tools and manual review processes.

3.4 To Comply with Legal Obligations

We may use and disclose your information as necessary to comply with applicable laws, regulations, legal processes, or enforceable governmental requests; to enforce our terms and policies; to protect the rights, property, or safety of our company, our users, or the public; or to detect, prevent, or address fraud, security, or technical issues.

3.5 To Personalize Your Experience

We use information about your preferences, browsing history, and usage patterns to personalize your experience on our Services, such as displaying relevant content, tailoring recommendations, remembering your settings, and delivering targeted advertising where applicable and where you have not opted out.

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4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use

We use the following categories of cookies and similar technologies on our Services:

Cookie Type Purpose Mandatory Essential / Strictly Necessary Required for the basic functioning of our Services, including session management, security, and authentication. The Services cannot function properly without these cookies. Yes Functional Allow us to remember your preferences and settings (e.g., language, region) to provide a more personalized experience. No

Analytics / Performance Help us understand how users interact with our Services by collecting aggregated usage data, such as pages visited and errors encountered, to improve performance. No Advertising / Targeting Used to deliver advertisements relevant to your interests and to measure the effectiveness of advertising campaigns. May track your browsing activity across websites. No

4.2 How to Manage or Opt Out of Cookies

You have several options for controlling cookies:

• Browser Settings: Most web browsers allow you to refuse or delete cookies through their settings. Note that disabling certain cookies may affect the functionality of our Services.

• Cookie Preference Center: Where available, we provide a cookie preference center on our website that allows you to accept or decline non-essential cookies.

• Opt-Out Tools: For analytics cookies, you may opt out using tools such as the Google Analytics Opt-Out Browser Add-on. For advertising cookies, you may opt out through industry programs such as the Network Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA) opt-out pages.

• Do Not Track: Some browsers transmit a “Do Not Track” signal. Our Services may not currently respond to such signals. If our practices change, we will update this Policy accordingly.

4.3 Third-Party Cookies

Third-party service providers (such as advertising networks, analytics providers, and social media platforms) may set cookies on our Services. These cookies are governed by the respective third party's privacy policy, not this Privacy Policy. We do not control these third-party cookies and are not responsible for the data practices of third parties.

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5. How We Share Your Information

We do not sell your personal information. We may share your information with third parties only in the limited circumstances described below. We may share your information with trusted third-party vendors and service providers that assist us in operating our Services, including payment processors, cloud hosting providers, email delivery services, customer support platforms, analytics providers, and marketing platforms. These service providers are contractually required to use your information only on our behalf and in accordance with our instructions, and they may not use your information for their own independent purposes.

5.2 Business Transfers

In the event that we undergo a merger, acquisition, consolidation, asset sale, reorganization, bankruptcy, or other business transaction, your information may be transferred as part of that transaction. We will provide notice before your personal information becomes subject to a different privacy policy, and you will have options where legally required.

5.3 Legal Requirements and Law Enforcement

We may disclose your information when we believe in good faith that disclosure is necessary to: (a) comply with applicable law, regulation, or legal process, including a court order, subpoena, or other governmental request; (b) enforce our Terms of Service or other agreements; (c) protect the rights, property, or safety of [Business Name], our users, employees, or the public; or (d) detect, prevent, or address fraud, security vulnerabilities, or technical issues.

5.4 With Your Consent

We may share your information with third parties for other purposes not described in this policy when we have obtained your explicit consent to do so. You may withdraw such consent at any time, though withdrawal will not affect the lawfulness of any processing that occurred prior to withdrawal.

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6. Data Retention

6.1 Retention Periods

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The specific retention period for different categories of data depends on the nature of the information and the purpose for which it is used. In general:

• Account Information: Retained for the duration of your account and for a reasonable period thereafter (typically up to three (3) years) to allow for dispute resolution and legal compliance.

• Transaction Records: Retained for a minimum of seven (7) years to comply with tax and financial regulatory obligations.

• Communications: Retained for up to two (2) years following the close of a support inquiry or last contact.

• Marketing Preferences: Retained indefinitely unless you opt out, at which point we retain a record of your opt-out status.

• Automatically Collected Data: Log and usage data are generally retained for up to thirteen (13) months.

6.2 Deletion Procedures

When personal information is no longer needed for its stated purpose and no legal obligation requires its retention, we will delete, anonymize, or aggregate it so that it can no longer be associated with you. You may also request deletion of your personal information as described in Section 8. Please note that some information may be retained in backup systems or archives for a limited period before being fully deleted, and that we may retain certain information as required by law or for legitimate business purposes such as dispute resolution.

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7. Data Security

7.1 Security Measures

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:

• Encryption of personal data in transit using Secure Sockets Layer (SSL) / Transport Layer Security (TLS) technology.

• Encryption of sensitive data at rest (e.g., passwords stored using industry-standard hashing algorithms).

• Access controls and authentication requirements limiting access to personal data to authorized personnel only, on a need-to-know basis.

• Regular security assessments, vulnerability scanning, and penetration testing.

• Employee training on data security and privacy practices.

• Incident response and breach notification procedures.

7.2 Limitation of Liability for Breaches

While we take data security seriously and work diligently to protect your information, no method of transmission over the internet and no method of electronic storage is 100% secure. Accordingly, we cannot guarantee the absolute security of your personal information. In the event of a data breach, we will notify affected users and the relevant regulatory authorities as required by applicable law. Your use of our Services and provision of personal information to us is at your own risk. We are not liable for any unauthorized access to your personal information that is beyond our reasonable control, except to the extent required by applicable law.

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8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights with respect to your personal information. We honor these rights regardless of where you are located, to the extent practicable.

8.1 General Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request that we correct inaccurate or incomplete personal information about you.

• Deletion: Request that we delete your personal information, subject to certain exceptions (e.g., where we are required to retain the information by law).

• Restriction: Request that we restrict the processing of your personal information in certain circumstances.

• Objection: Object to our processing of your personal information where we rely on legitimate interests as our legal basis.

• Data Portability: Request a copy of your personal information in a structured, commonly used, machine-readable format so that you can transfer it to another service provider, where technically feasible.

• Opt-Out of Marketing: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in any marketing email or by contacting us at [email protected].

To exercise any of the above rights, please contact us using the information in Section 12. We will respond to all verifiable requests within the timeframe required by applicable law.

8.2 State & Regional Privacy Rights

Depending on your location, you may have additional privacy rights under applicable state or local law. These may include rights to access, correct, or delete your personal information, or to opt out of certain uses of your data. Please contact us using the information in Section 12 to exercise any such rights. We will respond in accordance with the requirements of applicable law and will not discriminate against you for exercising your privacy rights.

8.3 EEA and UK Residents — GDPR Rights

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), your personal information is processed in accordance with the General Data Protection Regulation (GDPR) and applicable national implementing legislation. In addition to the general rights above, you have the right to lodge a complaint with your local data protection authority if you believe we have processed your personal information unlawfully. Our legal bases for processing your personal information include: (a) performance of a contract with you; (b) compliance with a legal obligation; (c) our legitimate interests; and (d) your consent, where obtained. Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of prior processing.

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9. Children's Privacy

9.1 Age Restriction

Our Services are not directed to, and we do not knowingly collect personal information from, children under the age of thirteen (13). If you are under 13, please do not use our Services or provide any personal information to us.

9.2 COPPA Compliance

We comply with the Children's Online Privacy Protection Act (COPPA). If we learn that we have inadvertently collected personal information from a child under 13 without verifiable parental consent, we will take prompt steps to delete that information from our records. If you are a parent or guardian and believe we may have collected information about your child, please contact us immediately at [email protected].

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10. Third-Party Links

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Expunge California. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every website you visit. The inclusion of any link on our Services does not imply endorsement of the linked site or service.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by one or more of the following methods: posting a prominent notice on our website, sending you an email at the address associated with your account, or updating the “Effective Date” at the top of this policy. Your continued use of our Services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree to the updated policy, you must stop using our Services and may request deletion of your account.

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12. Contact Us (Privacy)

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team using the following information:

Company Name: Expunge California

Mailing Address 19 Citrus Ave Redlands Ca 92373

Email Address info@expungecalifornialegalaiid.com

Phone Number 424-236-2228

Website: Expungecalifornialegalaid.com

We will respond to all verifiable privacy requests within thirty (30) days, or within the timeframe required by applicable law.

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Part Two - Terms of Service

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1. Acceptance of Terms

1.1 Agreement to Be Bound

By accessing or using the website located at californialegalaid.com, any associated mobile applications, or any other services offered by Expunge California (collectively, the “Services”), you (“User,” “you,” or “your”) acknowledge that you have read, understood, and agree to be legally bound by these Terms of Service (“Terms”) and our Privacy Policy (Part 1 of this document), which is incorporated herein by reference. If you do not agree to these Terms, you must immediately cease use of the Services.

1.2 Age Requirement

You must be at least thirteen (13) years of age to use our Services. By using the Services, you represent and warrant that you are at least 13 years old. If you are under the age of majority in your jurisdiction (typically 18), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. Certain features or transactions may require you to be 18 or older.

1.3 Authority to Agree

If you are using the Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and references to “you” in these Terms shall refer to both you individually and that entity.

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2. Description of Services

2.1 General Description

Expunge California provides [a brief description of your products and/or services, e.g., “an online platform that enables users to [describe core functionality]”] (the “Services”). The specific features and functionality of the Services are described on our website at californialegalaid.com.

2.2 Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice. We will not be liable to you or any third party for any modification, suspension, or discontinuation of the Services. We may also impose limits on certain features or restrict your access to parts or all of the Services at our sole discretion.

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3. Account Registration and Responsibilities

3.1 Creating an Account

To access certain features of our Services, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to keep your account information updated at all times. Providing false or misleading information is a violation of these Terms and may result in immediate termination of your account.

3.2 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree not to share your credentials with any third party and not to allow any third party to use your account. You must notify us immediately at [email protected] if you suspect any unauthorized access to or use of your account.

3.3 Responsibility for Account Activity

You are fully responsible for all activity that occurs under your account, whether or not you authorized that activity. We will not be liable for any loss or damage arising from your failure to protect your account credentials. We reserve the right to disable any account at any time if, in our opinion, there is reason to believe that your credentials have been compromised or that your account is being used in violation of these Terms.

3.4 One Account Per User

Unless explicitly permitted by us in writing, each individual or entity may maintain only one active account. Creating multiple accounts to circumvent restrictions, suspensions, or bans is prohibited.

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4. Prohibited Uses

You agree to use the Services only for lawful purposes and in a manner consistent with all applicable local, state, national, and international laws and regulations. The following uses are expressly prohibited:

4.1 Illegal Activities

Using the Services to engage in, facilitate, or promote any activity that is unlawful, fraudulent, deceptive, or harmful, including but not limited to money laundering, human trafficking, drug trafficking, or any other criminal conduct.

4.2 Harassment, Abuse, or Harmful Conduct

Using the Services to harass, abuse, threaten, stalk, defame, or otherwise harm any individual or group; posting or transmitting hate speech, discriminatory content, or content that incites violence against any person or group based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics.

4.3 Unauthorized Access

Attempting to gain unauthorized access to any part of the Services, our servers, databases, networks, or connected systems; bypassing or circumventing any security feature, access control, or authentication mechanism; introducing viruses, malware, spyware, ransomware, or other malicious code; or conducting any form of penetration testing or security research without our prior written permission.

4.4 Spam, Phishing, and Malware

Using the Services to send unsolicited bulk communications (spam); impersonating any entity to deceive others; conducting phishing, spoofing, or other deceptive practices to obtain sensitive information; or distributing malware or links to harmful content.

4.5 Intellectual Property Violations

Uploading, posting, transmitting, or otherwise making available any content that infringes the copyright, trademark, patent, trade secret, or other intellectual property rights of any third party. You are solely responsible for ensuring that you have the necessary rights to any content you submit through the Services.

4.6 Scraping and Unauthorized Data Collection

Using automated tools such as scrapers, bots, crawlers, or spiders to access, collect, download, or extract data from our Services without our prior written permission; using the data obtained from our Services for commercial purposes without authorization; or interfering with or disrupting the integrity or performance of our Services or servers.

4.7 Impersonation

Impersonating any person or entity, including Expunge California employees, representatives, or agents, or misrepresenting your identity or affiliation with any person or entity.

We reserve the right, in our sole discretion, to determine what constitutes a prohibited use and to take appropriate action, including immediate termination of your account and reporting to law enforcement authorities.

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5. Intellectual Property

5.1 Ownership of Content

All content, materials, features, and functionality available through our Services — including but not limited to text, graphics, logos, icons, images, audio clips, software, code, data compilations, and the selection and arrangement thereof — are the exclusive property of Expunge California or its licensors and are protected by applicable copyright, trademark, patent, trade secret, and other intellectual property laws.

5.2 Limited License to Users

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your personal, non-commercial purposes. This license does not include the right to: (a) copy, reproduce, distribute, or publicly display our content without our prior written consent; (b) modify or create derivative works based on our content; (c) use our trademarks, service marks, logos, or trade names without our prior written consent; or (d) use our content for commercial purposes without our prior written consent.

5.3 User-Submitted Content License

By submitting, uploading, or posting content through our Services, you grant Expunge California a worldwide, royalty-free, non-exclusive, perpetual, irrevocable, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform such content in connection with providing and improving the Services. You represent and warrant that you own or have the necessary rights to grant this license, and that your content does not violate any third-party rights or applicable laws.

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6. User-Generated Content

6.1 What You May Submit

You may be able to submit, post, share, or upload content through our Services, including but not limited to reviews, comments, messages, images, and other materials (“User Content”). You are solely responsible for all User Content you submit and for ensuring that it complies with these Terms and all applicable laws.

6.2 Moderation and Removal

We reserve the right, but not the obligation, to review, monitor, edit, refuse, remove, or disable access to any User Content at any time and for any reason, including but not limited to our determination that such content violates these Terms or is otherwise objectionable. We may act with or without notice to you.

6.3 No Endorsement

We do not endorse, support, represent, or guarantee the accuracy, truthfulness, or reliability of any User Content posted by users. Any views expressed in User Content are those of the individual user and do not represent the views of Expunge California. You acknowledge that by using our Services you may be exposed to User Content that is inaccurate, offensive, indecent, or otherwise objectionable, and you agree to waive any legal or equitable rights you may have against us with respect to such content, to the extent permitted by applicable law.

7. Payment Terms

7.1 Fees and Billing

Certain features or aspects of our Services may be offered for a fee. If you elect to use any paid features, you agree to pay all applicable fees as described on our website or as otherwise agreed in writing. Fees are billed in advance on a [monthly/annual/one-time] basis and are non-refundable except as expressly set forth herein. All prices are in U.S. dollars unless otherwise stated and are exclusive of applicable taxes.

7.2 Refund Policy

[Describe your refund policy, e.g., “All sales are final and no refunds will be issued” or “Refunds may be requested within [X] days of purchase by contacting [Email Address]”]. We reserve the right to modify our refund policy at any time upon notice to you.

7.3 Failed Payments

If your payment fails or your payment method is declined, we reserve the right to suspend or terminate your access to any paid features of the Services until payment is received. You are responsible for keeping your payment information current and accurate. We may charge a reasonable administrative fee for failed payments, as permitted by applicable law.

7.4 Price Changes

We reserve the right to change our pricing at any time. We will provide you with at least thirty (30) days’ prior written notice before any price change takes effect. Your continued use of the paid Services after a price change constitutes your agreement to pay the updated fee. If you do not agree to the price change, you must cancel your subscription or paid account before the change takes effect.

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8. Disclaimers and Warranties

8.1 “As Is” Basis

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CALIFORNIA LEGAL AID EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE.

8.2 No Implied Warranties

WITHOUT LIMITING THE FOREGOING, WE EXPRESSLY DISCLAIM ANY AND ALL IMPLIED WARRANTIES OF: (A) MERCHANTABILITY; (B) FITNESS FOR A PARTICULAR PURPOSE; (C) TITLE AND NON-INFRINGEMENT; (D) ACCURACY OR RELIABILITY OF RESULTS; (E) QUIET ENJOYMENT; AND (F) ANY WARRANTY ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

8.3 No Guarantee of Uptime or Accuracy

We do not warrant that: (a) the Services will be uninterrupted, error-free, or free from viruses or other harmful components; (b) the results obtained from the use of the Services will be accurate, complete, reliable, current, or meet your expectations; (c) any defects or errors in the Services will be corrected; or (d) the Services will be available at any particular time or location. We may experience periods of downtime for maintenance, upgrades, or reasons beyond our control.

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9. Limitation of Liability

9.1 Cap on Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CALIFORNIA LEGAL AID, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE TO YOU FOR ANY TOTAL AMOUNT EXCEEDING THE GREATER OF: (A) THE AMOUNT YOU PAID TO CALIFORNIA LEGAL AID FOR THE SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS (USD $100.00).

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9.2 Exclusion of Indirect and  Consequential Damages

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CALIFORNIA LEGAL AID OR ITS AFFILIATES BE LIABLE FOR ANY: (A) INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES; (B) LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR ANTICIPATED SAVINGS; (C) BUSINESS INTERRUPTION OR LOSS OF BUSINESS OPPORTUNITIES; OR (D) ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

9.3 Jurisdictional Exceptions

Some jurisdictions do not allow the exclusion or limitation of liability for certain types of damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by applicable law. Nothing in these Terms limits or excludes our liability for: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; or (c) any liability that cannot be lawfully excluded or limited.

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10. Indemnification

You agree to defend, indemnify, and hold harmless Expunge California, its parent company, officers, directors, shareholders, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your access to or use of the Services; (b) your violation of any provision of these Terms; (c) your violation of any third-party rights, including intellectual property rights or privacy rights; (d) any User Content you submit; or (e) your violation of any applicable law or regulation. We reserve the right, at our expense, to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate fully with our defense of such claims.

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11. Termination

11.1 Termination by Us

We reserve the right, in our sole discretion, to suspend, restrict, or permanently terminate your account and access to the Services at any time, with or without cause and with or without notice, including but not limited to situations where we determine that you have violated these Terms, engaged in fraudulent or illegal conduct, or posed a risk to the security or integrity of our Services or other users.

11.2 Termination by You

You may terminate your account at any time by contacting us at [email protected] or by following the account deletion instructions available in your account settings, where applicable. Termination of your account does not relieve you of any payment obligations that have accrued prior to the effective date of termination.

11.3 Effect of Termination

Upon termination of your account, your right to access and use the Services will immediately cease. We may delete your account data in accordance with our data retention practices described in the Privacy Policy (Section 6). We are not liable to you or any third party for any termination of your access to the Services.

11.4 Survival

The following sections of these Terms shall survive any termination or expiration of your account or of these Terms: Section 5 (Intellectual Property), Section 8 (Disclaimers and Warranties), Section 9 (Limitation of Liability), Section 10 (Indemnification), Section 12 (Governing Law and Dispute Resolution), Section 14 (Severability and Waiver), and Section 15 (Entire Agreement), as well as any other provisions that by their nature should survive termination.

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12. Governing Law and Dispute Resolution

12.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them, or their subject matter or formation (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of the applicable jurisdiction, without giving effect to any conflict of law provisions or your actual state or country of residence.

12.2 Mandatory Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except for claims that qualify for small claims court and claims involving the protection of intellectual property rights, you and Expunge California agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Services shall be resolved exclusively by binding individual arbitration administered by a nationally recognized arbitration organization (such as JAMS or the American Arbitration Association) in accordance with its then-current rules. The arbitration shall be conducted in English in [City, State], or, at your election, by telephone or videoconference. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

12.3 Class Action Waiver

YOU AND CALIFORNIA LEGAL AID EACH AGREE THAT ANY PROCEEDING, WHETHER IN ARBITRATION OR IN COURT, SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. IF FOR ANY REASON A CLAIM PROCEEDS IN COURT RATHER THAN THROUGH ARBITRATION, BOTH PARTIES WAIVE ANY RIGHT TO A JURY TRIAL AND WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION.

12.4 Venue for Court Disputes

For any claim or dispute not subject to arbitration, you agree to submit to the personal and exclusive jurisdiction of the state and federal courts located in the applicable jurisdiction, and you waive any objection to the laying of venue in such courts.

12.5 Time Limitation on Claims

You agree that any claim you may have arising out of or relating to these Terms or the Services must be filed within one (1) year after such claim arose. Claims filed after this period are permanently barred, to the extent permitted by applicable law.

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13. Changes to Terms

We reserve the right to modify these Terms at any time, in our sole discretion. When we make material changes, we will notify you by posting a notice on our website, sending an email to the address associated with your account, or by other reasonable means. The updated Terms will be identified by a new Effective Date. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the new Terms. If you do not agree to the changes, you must stop using the Services and, if applicable, cancel your account before the new Terms take effect. We encourage you to review these Terms periodically.

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14. Severability and Waiver

14.1 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions of these Terms shall continue in full force and effect. The invalid provision shall be modified to reflect the parties’ intent as closely as possible in a valid and enforceable manner.

14.2 Waiver

No failure or delay by Expunge California in exercising any right, remedy, power, or privilege under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power, or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power, or privilege. Any waiver of any provision of these Terms will be effective only if made in writing and signed by a duly authorized representative of Expunge California.

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15. Entire Agreement

These Terms, together with the Privacy Policy (Part 1 of this document) and any other legal notices, policies, or agreements published by Expunge California on the Services, constitute the entire and exclusive agreement between you and Expunge California with respect to the subject matter hereof, and supersede all prior or contemporaneous negotiations, discussions, representations, warranties, and agreements, whether written or oral, relating to the Services. Any additional or different terms proposed by you in any communication are hereby rejected, unless expressly accepted in writing by an authorized representative of Expunge California.

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16. Contact Us (Terms)

If you have any questions, concerns, or feedback about these Terms of Service, please contact us using the information below:

Company Name: Expunge California

Mailing Address: 19 Citrus Ave Redlands CA 92325

Email Address info@expungecalifornoalegalaid.com

Phone Number 424-236-2228

Website: expungecalifornialegalaid.com

Acknowledgment

By using the Services of Expunge California, you acknowledge that you have read this Privacy Policy and Terms of Service in their entirety, understand their contents, and agree to be bound by all of their terms and conditions as of the Effective Date of August 27, 2026.

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Document Version / Effective Date

Applies To Privacy Policy (Part 1)August 27, 2026All users of expungecalifornialegalaid.com and associated services

Terms of Service (Part 2)August 27, 2026All users of expungecalifornialegalaid.com and associated services

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ATTORNEY REVIEW NOTICE: Please consult a licensed attorney to review this document before publishing.

This document is provided as a general template and does not constitute legal advice. Laws and regulations vary by jurisdiction and industry.

 

Expunge California and its representatives are not responsible for any legal consequences arising from the use of this template without proper legal review and customization.

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© Expunge California — Effective Date: August 27, 2026 — All Rights Reserved.

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